You Can Find The NSW Food Safety Supervisor Course Here.
COURSE OUTLINE
TRAINING OUTCOME
Statement of Attainment for SITSS00069 Food Safety Supervision Skill Set;
SITXFSA005 – Use hygienic practices for food safety
SITXFSA006 – Participate in safe food handling practices
COURSE DURATION
Approx 6-8 hours, train at your own pace and complete your course same day or take up to 8 weeks.
COURSE DELIVERY
100% Online, start immediately and complete your training anywhere, anytime.
ASSESSMENTS
Online and Practical Assessments – 100% online
SUPPORT
Our qualified trainers and student support team are here to provide the support you need when you need it.
This course is broken into 12 interactive lessons (plus formal assessments)
Lesson 1: Introduction to Food Safety
Lesson 2: Introduction to Foodborne Illnesses
Lesson 3: Food Safety Legislation
Lesson 4: HACCP
Lesson 5: Food Safety Hazards
Lesson 6: Processing Food Safety
Lesson 7: Support Program 1
Lesson 8: Support Program 2
Lesson 9: Support Program 3-12
Lesson 10: Managing Allergens and Customers with Allergies
Lesson 11: Handling Eggs and Egg Products Safely
Lesson 12: Handling Food Safety
ASSESSMENT
- No PDFs to download
- No forms to manually sign, scan, upload
- No physical paperwork. Ever!
Multiple-choice Questions
Straightforward questions to demonstrate your knowledge
Scenario Questions and Case Studies
Apply what you have learnt to a simulated environment
Third Party Observation Report
Easy to complete 100% online form that allows a co-worker or supervisor (recent past or present) with at least 18 months industry experience to confirm that you can do practical tasks in the workplace. We developed a custom learning platform to make life simpler for you.
Video Evidence Submissions
Your Performance Evidence submission couldn’t be easier. You can submit your assessment by recording yourself completing seven (7) straight-forward examples of Food Safety in short, two (2) minute smartphone videos, or setup a Zoom with one of our trainers to quickly demonstrate your skills live in less than 20 minutes! You will need to record these videos in an operational food preparation environment.
RESOURCES
Skills must be demonstrated in an operational food preparation area. This can be:
an industry workplace; or
an industry-realistic simulated environment.
To complete the course, you will need access to the following; This includes:
- Receptacles for storage and display purposes
- Commercial grade work bench
- Refrigeration unit
- Sink
- Storage facilities
- Food handler gloves
- Serving utensils
- Temperature monitoring device
- Cleaning materials and equipment
- Appropriate changing facilities
- First aid kit
- Personal protective equipment relevant to job role
- Appropriate facilities for handwashing:
- Designated hand washing sink
- Antiseptic liquid soap
- Single use towels
- Warm running water
- Food ingredients and ready to eat food items
- Current plain English regulatory documents distributed by the national, state, territory or local government food safety authority
- Australia New Zealand Food Standards Code
- Current organisational food safety programs, policies and procedures used for managing food safety
PREREQUISITE
There are no formal training prerequisites to enrol. However, the following requirements must be met to successfully complete this nationally recognised course.
Minimum Age Requirement
- Students must be at least 15 years of age at the time of enrolment.
- This requirement reflects the level of responsibility, workplace context, and practical performance expected within the course.
Practical Environment Requirements
To complete the practical assessment components, you must have access to:
- A suitable operational food preparation or food service environment (e.g. commercial kitchen, food business, catering facility, café, restaurant, canteen, sporting clubs or equivalent workplace setting)
- A suitable Third-Party Observer who can verify your practical skills and workplace performance
-
Appropriate equipment and resources to demonstrate required food safety practices
(Refer to the Resources section for full details)
Language, Literacy and Numeracy (LLN) Requirements
While there are no formal LLN prerequisites, students must have sufficient skills to:
- Read and interpret workplace information
- Use email and basic digital communication tools
- Follow written procedures and recipes
- Respond appropriately to customer or workplace scenarios
- Complete written and practical assessment tasks independently
Technical Requirements
To complete this course online, you will need:
- A modern web browser updated to the latest version
- A valid email address
- Reliable internet access
FAQ
Who is the Australian Institute of Accreditation?
The Australian Institute of Accreditation (AIA) is a nationally registered training organisation (RTO #45009) specialising in accredited online food safety training. We deliver nationally recognised Vocational Education and Training (VET) courses designed to meet regulatory requirements across Australia.
What’s the difference between a Food Handler and a Food Safety Supervisor?
Food Handlers complete entry-level training focused on safe food handling and hygiene practices.
Food Safety Supervisors complete more comprehensive training and are responsible for overseeing food safety practices within a food business. Food Safety Supervisor courses require a higher level of knowledge and practical skill demonstration than Food Handling courses.
Both types of courses include mandatory practical assessment components.
What is the difference between the Food Safety Supervisor (Hospitality) and Food Safety Supervisor (Retail) courses?
Food Safety Supervisor qualifications are industry specific.
- Hospitality courses apply to businesses such as restaurants, cafés, hotels, catering and takeaway food services. Successful completion results in two units of competency:
SITXFSA005 Use hygiene practices for food safety and
SITXFSA006 Participate in safe food handling practices. - Retail courses apply to businesses such as supermarkets, delicatessens and convenience stores. Successful completion results in one unit of competency:
SIRRFSA001 Handle food safely in a retail environment.
You should select the course that aligns with the food sector in which the training will be applied.
Is there a minimum age to enrol?
Yes. Students must be at least 15 years of age at the time of enrolment.
This reflects the level of responsibility, assessment complexity, and practical performance requirements associated with nationally recognised food safety training.
Can international students enrol in this course?
No. AIA is not a CRICOS-approved provider. International students on a subclass 500 study visa must enrol with a CRICOS-approved provider.
Do I need access to a suitable operational food preparation or service environment?
Yes. To meet nationally recognised assessment requirements, students must have access to a suitable operational food preparation or food service environment, or an industry-realistic simulated environment.
These assessment requirements are set under the Australian VET framework and apply to all Registered Training Organisations (RTOs) delivering accredited food safety training. AIA is required to assess practical skills in accordance with these national standards in order to issue valid certification.
What is a Third Party Observation and is it mandatory?
Yes. Third Party Observation is a mandatory assessment requirement for nationally recognised food safety training.
National assessment rules require students to be observed demonstrating specific practical skills relevant to their course. AIA meets this requirement through an online Third Party Observation Report completed by a suitable observer.
These requirements are not determined by AIA and cannot be waived, as they apply to all RTOs delivering accredited training.
Are videos mandatory as part of the assessment?
Yes. Performance videos are a mandatory assessment requirement for some courses delivered online.
National training standards require RTOs to collect sufficient evidence that practical skills have been competently demonstrated. For online delivery, performance videos are one of the approved methods used where in-person observation is not possible.
As an online training provider, AIA is required to use methods such as performance videos to comply with national assessment standards. These requirements cannot be waived or substituted.
Can I enrol if I am not currently working in the industry?
You may enrol; however, you must still ensure you can access:
- A suitable operational food preparation or service environment
- A suitable Third Party Observer
- The required equipment and resources to demonstrate practical skills
Some students arrange short-term access or volunteer in a food environment to meet these assessment requirements.
Does completing this course guarantee I can work or be appointed in a food safety role?
No. Completion of training provides a Statement of Attainment, but it does not override employment laws, age restrictions, employer requirements, or regulatory obligations. Suitability for specific roles is determined by employers and relevant authorities.
What happens after I have paid for my course online?
Once payment is received, your login details and receipt are sent by email immediately. You can commence your course straight away and access all learning materials online.
In which states and territories is my Statement of Attainment recognised?
Statements of Attainment issued by AIA are nationally recognised across all Australian states and territories.
Please note: New South Wales has additional regulatory requirements. Students requiring Food Safety Supervisor certification for NSW must complete the NSW-approved Food Safety Supervisor course, which includes additional requirements set by the NSW Food Authority.
When will I receive my Statement of Attainment?
Once all assessment requirements have been successfully completed, your Statement of Attainment will be issued and posted within the next business days. Returned or unclaimed certificates can be reissued for a postage and handling fee.
Where can I find more detailed FAQs and policies?
For detailed information about enrolment, assessments, refunds and course policies, please view our full FAQs here:
👉 View our full FAQs
Last updated: July 2025
Food Knowledge At your fingertips
For any business that serves food, it’s a legal requirement to nominate a Food Safety Supervisor. These regulations are in place to ensure your staff have the relevant skills and knowledge to safely handle food within their roles.
At the Australian Institute of Accreditation, our Food Safety Supervisor certification is designed to help your designated supervisor understand the requirements for handling food safely, while knowing how to manage other staff to do the same.
For the nominated Food Safety Supervisors in your venue, this course will help them learn how to best manage food safety in the kitchen, to ensure strict procedures are in order to serve food that’s safe to eat.
Whether you’re a waiter, a restaurant manager, or a head chef, our Food Safety Supervisor course can provide anyone in the hospitality industry with crucial knowledge that is directly transferable to their workplace.
Start Your Food Safety Supervisor Course Now!
Our food handlers certificate course is an engaging, fully online course that can be accessed 24/7, anytime, anyplace. So you can complete your certification at a time that suits you. With an interactive, custom-designed learning portal, you can benefit from straightforward assessments and interactive learning.
The course itself is made up of several units, each with multiple-choice quizzes and scenario questions. It’s a zero-fuss way to get your Food Safety Supervisor certification, without having to download or get documents manually signed. Plus, our course has a unique online electronic workplace feedback report, which is generated right from your course page.
Forget Extensive Paperwork: Partner with the AIA
Our unique Third Party Observation Report is the only one of its kind in Australia, with unique online learning platforms that allow students to experience a truly 100% online course.
Forget Food Safety Certificates that need to be downloaded, printed, signed, and then scanned again for a third-party observation report. It may seem small… but these features save businesses hours of time, money on resources, and a lot of fuss.
Whether you need a Victorian Food Supervisor Certificate or a Food Supervisor Course valid in NSW, our online processes are designed to make it as fast as possible for you to get your team certified without the unnecessary paperwork.
We’re Approved to Issue the NSW Food Safety Supervisor Certificate
IMPORTANT FOR NSW STUDENTS: In order to operate as a Food Safety Supervisor within New South Wales, it’s required to gain an accredited certificate from the NSW Food Authority. But with our NSW AIA-approved course, you can access a course that’s been specifically set up to meet all requirements by the NSW Food Authority.
Compared to other certifications, we keep our courses low in cost. On top of the standard course fee of $99, you can get your NSW Food Safety Supervisor Certificate for just an additional cost of $39.50.
$30 is the price the government charges to provide the certificate, plus $9.50 for printing, postage, and handling costs. This will be listed under "Optional extras you may wish to consider" after you select to enrol in this course.
In 2015, the NSW Food Authority announced some additional requirements for NSW Food Safety Supervisor training. Currently, there are four key focus areas determined by the Food Authority. If you are seeking an NSW FSS certificate, you must complete the four key focus areas:
- Allergen Management
- Safe Egg Handling
- Cleaning and Sanitising Practices
- Food Act Offences
Students in other states and territories, such as those seeking an accredited Food Safety Certificate in WA, do not require any additional certificates as the Statement of Attainment gained in this course is all that is required to operate as a Food Safety Supervisor in these locations.
Assessment Requirements to Complete Our Online Course
Performance Evidence Video Submission assessment requirements:
This provides direct evidence that demonstrates your practical skills in an operational food preparation environment. You will submit your assessments (directly to the course page) by recording yourself completing several straightforward examples of Food Safety in short, 2-minute smartphone videos, or set up a Zoom with one of our trainers to quickly demonstrate your skills live in less than 20 minutes.
Videos will need to be recorded in an operational food preparation environment or industry workplace.
Third Party Observation Report assessment requirements:
This provides supplementary evidence to further demonstrate your practical skills in an operational food preparation environment.
You must have a (recent past or present) nominated observer, with at least 18 months industry experience (e.g. a boss, supervisor, or co-worker) willing to complete an electronic observation report on your behalf.
Please note: If you are looking to start your own business (e.g. at-home cake making or a food truck) and you have no current food industry experience, or do not have anyone who can act as your third-party observer, then our course is not for you. In this situation, we would recommend you research a reputable company with whom you can complete a face-to-face food safety course. This way, you can complete simulated activities in a suitably resourced training space and be observed by a qualified trainer.
Assessment Process…
Fast. Paperless. Simple.
> No PDFs to download
> No forms to manually sign, scan, or upload
> No physical paperwork. Ever!
Third Party Observation Report
Every Food Safety Supervisor course requires a Third Party Observation Report as part of your assessment. We believe in simplicity, for you and the people you work with. Our custom-designed learning platform allows you to send your electronic report directly from your course page to a co-worker or supervisor (recent past or present) who has at least 18 months of industry experience.
With the click of a button, they can access a totally secure online form and do not have to download, sign, scan, or upload any printed documents. Results are automatically updated in your course, and you can immediately view any feedback.
Video Evidence Submission
Your Performance Evidence submission couldn’t be easier. You can submit your assessment by recording yourself completing several straightforward examples of Food Safety. This includes a 2-minute smartphone video, or set up a Zoom with one of our trainers to quickly demonstrate your skills live in less than 20 minutes!
This course is the minimum requirement by most state and territory governments and/or councils where the business requires a certified Food Safety Supervisor. Our specially designed course provides everything you need to ensure compliance with your food business in your location.
If you want to be a Food Safety Supervisor in QLD, this course is perfect for you, and the statement of attainment is recognised Australia-wide. We are also accredited by the NSW Food Authority to deliver Food Safety Supervisor certificates in the state of NSW.
If you already hold a Statement of Attainment issued by our company for unit SITXFSA101 (superseded), SITXFSA001 (superseded), or SITXFSA005, then you just need to complete SITXFSA006, which is the unit covered in the Food Handling Certificate online course (Level 2).
Upon successful completion, you will be issued with a Statement of Attainment for the single unit, where the two units together are recognised as being the units of competency required to be recognised as a Food Safety Supervisor. If you want to complete a NSW FSS refresher program, please contact us by phone to discuss.
Have a look at our ‘Terms and Conditions and forms’ section to review our Student Handbook, which has excellent information you may like to review before deciding on a course, including what Language, Literacy and Numeracy Support we offer.
You will have 8 weeks to complete your course, so there is no need to rush. If there are mitigating circumstances that prevent you from completing in this time frame, you can contact us to discuss an extension. For the requirements to complete this course, please see our FAQ section. Feel free to review our online Food Safety Supervisor course information document or take a quick look at one of our brief online Food Safety Supervisor course online videos.
Crucial Information for NSW Food Safety Certificates
NSW Legislation
In NSW, food safety requirements are set by the Food Act 2003 (NSW) and the Food Regulation 2015 (NSW). These Acts require that food sold in NSW is safe and suitable for human consumption and meets all standards set out in the Food Standards Code.
Food Safety in New South Wales is governed by the NSW Food Authority, which comes under the Department of Primary Industries. Together with NSW Health, the NSW Food Authority monitors food safety across the whole state. They make sure the food produced and sold in NSW meets all of the guidelines set out in the relevant state-based legislation.
Regulating & monitoring food safety in NSW
The NSW Food Authority is responsible for regulating and monitoring food safety across the entire NSW food industry.
Food safety training requirements
One of the key requirements in the NSW Food Act relates to food safety training. Every food business must have at least one designated Food Safety Supervisor per premises. This person is responsible for overseeing the day-to-day implementation of food safety in the workplace and must be trained in the right way.
Food Safety Supervisor training
The Australian Institute of Accreditation has been approved by the NSW Food Authority to deliver NSW-specific Food Safety Supervisor training, and the requirements are covered in our courses. This includes three key areas:
- Safe Egg Handling
2. Allergen Management
3. Cleaning and Sanitising Practices
When you complete training with the Australian Institute of Accreditation, we’ll provide you with a NSW Food Safety Supervisor Certificate (sometimes known as the ‘Purple Certificate’) on behalf of the NSW Food Authority. This must be displayed in the food business. It is an additional cost of $30 + postage and handling.
NSW Recertification or Renewal
Once you receive your Food Safety Supervisor qualification, the certificate is valid for 5 years from the date of issue. If your certificate is due to expire, you’ll need to complete the NSW recertification course to receive recertification issued by the NSW Food Authority.
Contact us by phone or email to discuss. Food businesses have 30 working days to ensure their appointed Food Safety Supervisor renews their training and obtains a new Food Safety Supervisor certification.
Rubalpreet k–
I like videos and making them for assessments
Susan D–
The course bought a lot of informative articles that relate so strongly to todays living environment especially the allergy and intolerance section. The course was very well structured.
Zhilun R–
The video is very helpful and get me to answer all the questions easily.
Leana S–
It was very comprehensive.
Sadip T–
KONSTANTINOS A–
N/A
Yeshi H–
I loved how interacting and engaging the course was making me more encouraged to complete it and do my absolute best
Radhika A–
Information was too good .
Hua T–
Easy accesbile and easy to navigate around
Mary K–