Food Safety Supervisor

Food Safety Supervisor

4.93 out of 5 based on 28 customer ratings
(28 customer reviews)


If you complete your course during this time, we will process your completion certificates when we return  Most businesses that require food to be handled must nominate a Food Safety Supervisor. This type of regulation is in place so that staff have the relevant skills and knowledge to safely handle food in their roles. This course is designed for supervisors to understand the requirements around handling food safely and knowing how to supervise other staff to do the same. Staff who want to be a Food Safety Supervisor will learn how to best manage OH&S in the kitchen and ensure strict procedures are in place so that all food served is safe to eat. This course should be completed by people in the Hospitality industry who want a course that provides them with knowledge that is directly transferable to their workplace.

You can start this course immediately.

Our engaging fully online course can be accessed 24/7 through a 100% interactive, custom designed online learning portal. As a result, you have the ability to engage with interactive learning content and straightforward assessment. You will only be required to answer a multiple-choice quiz and scenario questions. You will not have the hassle of downloading observation documents, getting them signed in your workplace and re-uploading them again as part of your required assessment.This is because our course has a unique online electronic workplace feedback report, which is generated right from your course page.

Eliminating paperwork for a Food Safety Supervisor is important to us.

Our unique Workplace Supervisor Report is the only one of its kind in Australia. This learning platform feature allows you to experience a true 100% online course. It is especially important to note that there are no ‘hidden’ documents required to be downloaded. Our unique feature can literally save you hours of time! Don’t be fooled by other food safety providers who will make you download, manually complete and get signed, scan and upload a workplace observation report.

We are approved to issue the NSW Food Safety Supervisor Certificate.

If you live in NSW, you will require this additional certificate, which is an additional cost of $35 for us to print and post to you ($30 government charge + postage and handling).

You need to be working in the food industry to be able to complete the assessment requirements

Our courses require a workplace supervisor report to be completed, which will provide evidence that you can demonstrate your practical skills in a workplace. If you are looking to start your own business (e.g. at home cake making or a food truck) and you have no current food industry experience, then our course is not for you. In this situation, we would recommend that you research a reputable company that you can complete a face to face food safety course with. There, you can complete simulated activities in a suitably resourced training space and be observed by a qualified trainer.

Course outline
  • Food safety programs
  • Identification of food hazards
  • Food safety risks
  • Controlling bacterial growth
  • Handling and preparing food safely
  • Storing and disposing of food safely
  • Preventing food contamination
  • Personal hygiene
  • Hygienic cleaning practices
Units of competency covered
  • SITXFSA001 Use hygienic practices for food safety
  • SITXFSA002 Participate in safe food handling practices

There is no need to rush, as you are provided with 8 weeks to complete your course.

Assessment process
 Multiple choice questions

> Straightforward questions to demonstrate your knowledge

Scenario questions

> Apply what you have learnt to a simulated environment

Workplace Observation Report

> Easy to complete 100% online form that allows a co-worker or supervisor (past or present) with at least 18 months industry experience to confirm that you can do practical tasks in the workplace. We developed a custom learning platform to make life simpler for you.

There are no prerequisites, you can start immediately. This course covers the requirements for you to become a nationally recognised Food Safety Supervisor.
Additional information

Language, Literacy and Numeracy Support

Whilst there are no training prerequisites, there are some requirements around language, literacy and numeracy. In order to complete the online courses that the Australian Institute of Accreditation provides on its website, you should be able to perform everyday tasks such as;

  • Using an instant messenger tool
  • Using email at work
  • Responding to customer complaints
  • Following a recipe
Support from fully qualified trainers
Government approved course
Start today
Trusted by leading food companies
No downloading or uploading forms. Ever.

Workplace Observation Report


Fast. Paperless. Simple.

Every organisation providing online food safety courses will require you to complete a Workplace Observation Report as part of your assessment. We believe in simplicity. For you and the people you work with. Our custom designed learning platform allows you to send your electronic report directly from your course page to a co-worker or supervisor (past or present). With a click of a button, they can access a totally secure online form and do not have to download, sign, scan or upload any printed documents. Results are automatically updated in your course and you can immediately view any feedback.

> No PDFs to download


> No forms to manually sign, scan, upload



> No paper trail. Ever.


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This course is the minimum requirement by most state and territory governments and/or councils where the business requires a certified Food Safety Supervisor. Our specially designed food safety supervisor course provides everything you need to ensure compliance of your food business in your location.If you want to be a Food Safety Supervisor in QLD, this course is perfect for you, and the statement of attainment is recognised Australia wide. We are also accredited by the NSW Food Authority to deliver the NSW Food Safety Supervisor certificate in the state of NSW.

If you already hold a Statement of Attainment issued by our company for unit SITXFSA101 (superseded) or SITXFSA001, then you just need to complete SITXFSA002, which is the unit covered in the Food Handling Certificate online course (Level 2). Upon successful completion you will be issued with a Statement of Attainment for the single unit, where the two units together are recognised as being the units of competency required to be recognised as a food safety supervisor. If you want to complete a NSW FSS refresher program, please contact us by phone to discuss.

Have a look at our ‘Terms and Conditions and forms’ section to review our Student Handbook, which has excellent information you may like to review before deciding on a course, including what Language, Literacy and Numeracy Support we offer. You will have 8 weeks to complete your course, so there is no need to rush. If there are mitigating circumstances that prevent you from completing in this time frame, you can contact us to discuss an extension. For system requirements required to complete this course, please see our FAQ section. Feel free to review our online Food Safety Supervisor course information document or take a quick look at one of our brief online food safety supervisor course online videos.


Information for people wanting to be issued with a NSW Food Safety certificate

NSW Legislation
In NSW, food safety requirements are set by the Food Act 2003 (NSW) and the Food Regulation 2015 (NSW). These Acts require that food sold in NSW is safe and suitable for human consumption and meets all standards set out in the Food Standards Code. Food Safety in New South Wales is governed by the NSW Food Authority which comes under the Department of Primary Industries. Together with NSW Health, the NSW Food Authority monitors food safety across the whole state. They make sure the food produced and sold in NSW meets all of the guidelines set out in the relevant state-based legislation.

Regulating & monitoring food safety in NSW
The NSW Food Authority is responsible for regulating and monitoring food safety across the entire NSW food industry.

Food safety training requirements
One of the key requirements in the NSW Food Act relates to food safety training. Every food business must have at least one designated Food Safety Supervisor per premises. This person is responsible for overseeing the day-to-day implementation of food safety in the workplace and must be trained in the right way.

Food Safety Supervisor training
Australian Institute of Accreditation has been approved by the NSW Food Authority to deliver NSW specific Food Safety Supervisor training, and the requirements are covered in our courses. This includes three key areas:

1. Safe egg handling
2. Allergen management
3. Cleaning and sanitising practices

When you complete training with Australian Institute of Accreditation, we’ll provide you with a NSW Food Safety Supervisor Certificate (sometimes known as the ‘Green Certificate’) on behalf of the NSW Food Authority. This must be displayed in the food business. It is an additional cost of $30 + postage and handling.

NSW Recertification
Once you receive your Food Safety Supervisor qualification, the certificate is valid for 5 years from the date of issue. If your certificate is due to expire you’ll need to complete the NSW recertification course to receive re-certification issued by the NSW Food Authority. Contact us by phone or email to discuss. Food businesses have 30 working days to ensure their appointed Food Safety Supervisor renews their training and obtains a new Food Safety Supervisor certification.

28 reviews for Food Safety Supervisor

  1. 5 out of 5


    A comprehensive and well-constructed course. Comprehensive, yet easy to navigate with all the essential information for working in the food hospitality industry. AIA also offers responsive support and encouragement. I will be recommending this to all my staff.

  2. 5 out of 5


    Fantastic company to use for trading and certification. Very fast in replying to any queries that may arise and very clear in replying to said enquiries. Will be using again for future projects and highly recomending to fellow profesionals

  3. 5 out of 5


    Course Ed detailed and delivered in a way that encourages permanent learning.

  4. 5 out of 5


    I got the green and white NSW Food Safety certificate with this course. It was really good, not boring so I paid for another course and got one of my employees to do it too!

  5. 5 out of 5


    Really great videos and interactive course. I had to take the course, thought it would be a painful but it wasn’t!

  6. 5 out of 5


    I have recommended your institute to my peers, 100% professional.Thank you for your support and it was great to a part of your programme. Really informative course for me and really simple to understand

  7. 5 out of 5


    Good course – this gave me lots of information which is really useful for me ..

  8. 5 out of 5


      Couldn’t have asked for better content and course. I was told a new updated course will be released next month but I needed to do it for work straight away. Really happy with what i did
  9. 5 out of 5


    Course well structured and easy to understand and complete. The back up support was exceptional by true professionals. Definitely recommend this excellent course.

  10. 5 out of 5


    Really great course – got help when I needed it too. Not having to print anything for my supervisor to sign was awesome

  11. 5 out of 5


    I had a look through so many different sites who offered the course and went with Aia. Absolutely glad that i did. The way it is structured makes it enjoyable to learn and very engaging. The interactive case scenarios were very easy to understand and fun to engage in. I actually did not expect an online course to be this enjoyable. Also the admins are very helpful. Excellent course

  12. 5 out of 5


    Got my qualification in no time and not too hard

  13. 5 out of 5


    Solid course – easy to use

  14. 5 out of 5


    Got through my course in one day because I had audit next day

  15. 5 out of 5


    Easy to use and lots of good info

  16. 5 out of 5


    The course is very easy to understand. You will pass the assessment as long as you put some effort in the course.

  17. 5 out of 5


    Thought this was a really informative course for what it cost.

  18. 5 out of 5


    Easy to follow – good hygiene info

  19. 5 out of 5


    Easy, quick and informative course.

  20. 4 out of 5


    My emails were answered quickly and it was a good course. You may want to update a few of the fish images 🙂

  21. 5 out of 5


    Finished quicker than I thought I would. Would be great to have Skype built into the system if I wanted to see someone’s face, but still really good and didn’t need it

  22. 5 out of 5


    We just set up our own cafe and put through a couple of our staff on two Australian Institute of Accreditation’s courses. We found Shane’s service was exceptional and the other staff we talked to were extremely helpful and knowledgeable. Our staff did the food safety supervisor and food handling level 1 courses and I would highly recommended both.

  23. 4 out of 5


    High quality course

  24. 5 out of 5


    Good course – definitely gave me heaps of new information

  25. 5 out of 5


    Really happy with the Food Safety Supervisor course – easy to enrol, material was well laid out and supported. Colleagues also completed the AIA basic course as a ‘refresher’ and were also very satisfied. Definitely recommend.

  26. 5 out of 5


    The course was well structured, easy to complete and provided all the information I needed. The course content was professionally presented with lots of interactive exercises.
    Well done guys

  27. 5 out of 5


    The course was high quality and met my needs. I will definitely be recommending it to a few of my friends

  28. 5 out of 5


    The Food Safety Supervisor course was really great and easy to complete. It had heaps of useful information which I can apply in my job straight away.

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